Multi-city tours, transportation,guides & on-site operations support
Client
International Leadership Group
Guests
60 senior executives from the US
Century Holiday was appointed as the exclusive Destination ManagementCompany (DMC) for a high-level international executive delegation program.
The project included end-to-end ground operations for senior executives from the United States, covering airport transfers, company visits, cultural experiences, and multi-group coordination. All on-the-ground services were managed through Century Holiday's in-house operations team and trusted supplier network.
Through precise coordination and responsive on-site support, the programdelivered a seamless, high-comfort experience for international executive travelers.
Client’s Expectations
Deliver seamless, executive-level ground operations across all program activities
Coordinate multiple sub-groups with precise timing
Provide reliable bilingual support for smooth communication
Maintain consistently high service standards across transportation, events, and site visits
Ensure a professional, comfortable, and disruption-free experience
Challenge & Solution
Challenge
Managing simultaneous movements of multiple executive sub-groups across tightly scheduled business visits, events, and city transfers — while maintaining consistent service quality and real-time operational responsiveness.
Our Solution
Centralized operations management
Coordinated all transportation, timing, and on-site logistics through a dedicated operations team
Executive-grade transportation
Arranged dedicated vehicles and coaches for efficient group movement throughout the program
Bilingual on-site support
Deployed licensed bilingual tour managers and guides to facilitate smooth communication and guest assistance
Real-time coordination
Managed schedule adjustments and operational contingencies to ensure seamless execution across all activities
Client Feedback
The program was successfully executed with consistent service standards across all days and activities.
The client particularly recognized:
● Seamless coordination between multiple moving groups
● Reliable execution under tight timelines
● Strong bilingual on-site support and guest responsiveness
● High levels of comfort and operational confidence for international delegates
The project further reinforced Century Holiday’s reputation for delivering dependable, high-level ground operations for international executive and corporate groups in China.
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